Every feature.
Even in the free plan.
Everything the chat can do, at a glance. Every feature on this page is included in the free plan.
All features
Nothing here about that. Just ask our chat at the bottom right – it knows every feature.
Bot and knowledgeAnswers from your documents 23 features · all free
Answers from your own knowledgefree
The bot answers only from your documents, your website and your corrections; what isn't there it doesn't make up – it offers the team instead.
Stays on topicfree
The bot politely declines unrelated tasks such as marketing plans, copywriting or advice on health and law, and sticks to your business; you can loosen this in the house style.
Upload documentsfree
PDF, Word, PowerPoint, Markdown, TXT, HTML, JSON and CSV as a knowledge base; searchable after one to two minutes.
Read the websitefree
Reads the pages itself and builds knowledge documents from them by topic: products, prices, shipping, service, FAQ, contact, legal.
Reading rulesfree
Decide which pages are read and which are not, with patterns like “/blog/*” or “*.pdf”; exclusion wins.
Sitemap and link directoryfree
The bot learns the list of your pages and puts the right link into every answer; the sitemap is found automatically.
Automatic sitemap checkfree
Daily or weekly; it only uploads again when the pages have really changed.
Unanswered questionsfree
Questions the bot couldn't answer, with how often they came up; answered once, the bot knows it from then on.
Correctionsfree
Fix wrong or outdated answers with one short sentence; applies immediately and beats every old document.
Correct an answer from the conversationfree
Under every bot answer, “Fix this answer” takes you straight to the correction.
Forbid wordsfree
With “verbiete: WORD”, every sentence containing that word drops out of the answer.
Customer feedbackfree
Negative ratings with the answers to “What went wrong?” and “What can we do better?”.
Goals of the chatfree
Collect leads, sell more, advise like in a shop, callbacks, appointments, quotes or taking load off the team – the goals shape the answer style.
House stylefree
Your own rules for how the bot sounds: tone, length, what it should ask before recommending something; on request suggested from your goals.
Adjust the built-in rulesfree
For advanced users: edit the bot's core rules or reset them to factory settings.
Test the botfree
Try out the real bot with all documents and corrections in the dashboard.
Choose the AI modelfree
Stronger models answer better and count several times; plus the thinking effort from minimal to high.
AI disclosurefree
The bot says honestly that it is an AI assistant and offers a human on request. That meets the disclosure duty of the EU AI Act.
Order status with verificationfree
The bot only gives the status of an order with the order number and email or surname – never addresses or prices, and it locks after eight failed attempts.
The answer appears immediatelyfree
Word by word, as it's written – instead of a blinking dot-dot-dot.
Understands follow-up questionsfree
It keeps track of what the conversation is about – “and in blue?” makes sense to it.
Progress bar for long answersfree
The visitor sees that something is happening, instead of leaving.
Protection against AI abusefree
Limit per visitor, monthly answer budget, block function. No stranger can use up your answer budget.
Live chatYou take over whenever you want 25 features · all free
Inboxfree
All conversations live, newest first, with the tabs Inbox, Mine and Archive. Badges show whether the bot is answering, someone needs help or a human has taken over.
Read along in real timefree
Every message appears immediately; a green dot shows that the visitor is on the website right now.
Typing previewfree
The team sees what the visitor is writing while they are still typing.
Take over a conversationfree
One click on “Take over” and the bot goes quiet; the visitor sees that a human is there. “Return to bot” hands the conversation back.
Talk to a humanfree
Visitors request a person with a button; the dashboard rings until someone takes over.
Assign conversationsfree
Give a conversation to a colleague; it then appears under “Mine” for them, and they are notified.
Reply suggestions (Copilot)free
The AI drafts a reply from the conversation and the knowledge base; the team checks it and sends it themselves.
Canned responsesfree
Call up and filter ready-made replies with “/” in the reply field.
Send a productfree
Send a product from the shop into the chat as a card with image, price and “Add to basket” (with Shopify, WooCommerce, Shopware and Magento).
Photos and filesfree
Team and visitors send photos or PDFs into the chat, a type plate for example.
Handover to the internal teamfree
Creates a summary with contact details and tasks that goes by email to the support address.
Automatic translationfree
Both sides read in their own language: your team in its language, the visitor in theirs.
Visitor detailsfree
Name, email, phone, approximate location, device, where the visit came from, language, rating, current page and page history next to the conversation.
The visitor's basketfree
Shows what the visitor has in their basket right now (with a shop integration).
Earlier conversationsfree
All previous conversations of the same visitor at a glance.
Tagsfree
Up to 10 tags per conversation, such as “quote”, for sorting and finding things again.
Internal notesfree
Notes for the team only, kept with the customer.
Block visitorsfree
In case of harassment or spam, a visitor can no longer write.
Delete a conversationfree
Deletes a conversation with all its messages and files, after asking you to confirm.
Here nowfree
All visitors who are on the website right now with the chat loaded; “Start chat” opens the chat on their screen.
Contactsfree
All visitors who have left a name, email or phone number, combined across all conversations.
Contacts as CSVfree
Download the contact list as a CSV file, for your CRM for example.
Recognise contact details automaticallyfree
If a visitor writes an email address or phone number into the chat, it is recognised and saved with the contact.
Team replies always freefree
Replies from humans never cost anything and are never blocked, not even when the allowance is used up.
Read receiptsfree
“Seen ✓✓” as soon as the visitor has read it.
ActionsTickets, callbacks, quotes – on their own 18 features · all free
Actionsfree
The bot creates tickets, arranges callbacks or takes down enquiries itself: it recognises when it fits, asks for what is missing, sums up and only sends once the visitor says yes.
Support ticket templatefree
Type of request, description, since when, email and a photo if needed.
Callback templatefree
Name, phone, preferred time and topic.
Quote templatefree
Company, requirement (product, quantity, date), email and phone.
Appointment request templatefree
Name, preferred date, occasion and email.
Service job templatefree
Device and model, serial number, fault, urgency, location and contact details, with a photo of the type plate on request.
Warranty registration templatefree
Device, serial number, date of purchase, dealer and contact details.
Your own fieldsfree
Per action, fields of the type text, choice, email or phone, required fields and the request for a photo.
Routes with conditionsfree
Depending on the answer, to a different destination, such as “If type = bug, then GitHub”; destinations are email, GitHub or a connected service.
Ticket numbersfree
Every action gives out consecutive numbers with its own prefix, such as T-1042.
Confirmation to the visitorfree
One sentence after sending, with the ticket number, automatically translated into the visitor's language, plus a confirmation email.
Test runfree
Checks every route without creating anything: sending email, GitHub access and service access.
Photos on the ticketfree
Photos from the chat are attached to the ticket email (up to 5 files, 15 MB).
GitHub issuefree
Tickets as an issue in a GitHub repository, without contact details; if GitHub is down, the ticket goes by email.
Abuse protectionfree
At most 3 tickets per conversation and hour, at most 30 confirmation emails per hour.
Place an order in the conversationfree
Through your own interface the bot takes down an order and creates it in your system – only after confirmation.
Cancel and changefree
Quantity, delivery address, cancellation – whatever your server allows, the bot does.
Returns, customer account and co.free
Register a return, create a customer account: the bot can use every tool your server offers.
IntegrationsShop, ERP, CRM, calendars and more Over 90 integrations · all free
Online shops and marketplaces 14
Shopifyfree
Finds products with price and availability, shows them with an image in the chat and adds them to the basket; questions about shipping and returns from the shop's details. Only the shop address needed.
WooCommercefree
Order status, products with price and stock, basket – via the ChatFlamingo plugin with “Connect to ChatFlamingo”.
Shopware 6free
Products with price, variants and availability, cards with image, basket; with an integration also order status.
Magento 2free
Products and basket with just the address; with an integration also order status. Also Adobe Commerce and Mage-OS.
Gambiofree
Order status via the Gambio API.
Amazon (Seller Central)free
The bot gives the status of an Amazon order in the chat — only with the order number and the postcode or surname of the delivery address.
BigCommercefree
The bot searches your BigCommerce shop for items in the chat (with price, availability and link) and gives the status of an order — only with the order number and email or surname.
eBayfree
The bot gives the status of an eBay order in the chat — only with the order number and email or surname (up to 90 days after purchase).
Ecwidfree
The bot searches your Ecwid shop for items in the chat (with price, availability and link) and gives the status of an order — only with the order number and email or surname.
OXID eShopfree
The bot searches your OXID eShop for items in the chat — with price, availability and a link to the product page.
plentymarketsfree
The bot searches your plentyShop for items in the chat (with price, availability and link) and gives the status of an order — only with the order number and email or surname.
PrestaShopfree
The bot searches your PrestaShop for items in the chat (with price, availability and link) and gives the status of an order — only with the order reference and email or surname.
Squarespacefree
The bot searches your Squarespace shop for items in the chat (with price, availability and link) and gives the status of an order — only with the order number and email or surname.
Wixfree
The bot searches your Wix shop for items in the chat (with price, availability and link) and gives the status of an order — only with the order number and email or surname.
Inventory and ERP 6
Billbeefree
The bot gives the status of an order from Billbee in the chat (only with the order number and email or surname) and says whether an item is in stock.
JTL-Wawi / JTL-Shopfree
The bot searches your JTL-Wawi for items in the chat (with price, availability and, if there is one, a link into the JTL-Shop) and gives the status of an order — only with the order number and email or surname. Also works without a JTL-Shop, for example if you sell via Amazon, eBay or another shop.
Microsoft Dynamics 365 Business Centralfree
The bot gives the status of a sales order from Business Central in the chat (only with the order number and email or surname) and says whether an item is in stock.
SAP Business Onefree
The bot gives the status of a sales order from SAP Business One in the chat (only with the order number and email or surname) and says whether an item is in stock.
weclappfree
Creates the visitor as a lead in weclapp (or finds them by email) and adds the request as a comment. On request the bot gives the status of an order in the chat (only with the order number and email or surname) and says whether an item is in stock.
Xentralfree
The bot gives the status of an order from Xentral in the chat (only with the order number and email or surname) and says whether an item is in stock.
Shipping and tracking 5
DHLfree
The bot gives the status of a DHL shipment in the chat (Parcel, Express, eCommerce) — status, last stops, expected delivery.
DPDfree
The bot gives the status of a DPD shipment in the chat — status, last stops, expected delivery (DPD Predict).
GLSfree
The bot gives the status of a GLS shipment in the chat — by parcel number, Track ID or the number on the notification card.
Hermesfree
The bot gives the status of a Hermes shipment in the chat — status, last stops and the expected delivery window.
Sendcloudfree
The bot gives the status of a parcel from your Sendcloud account in the chat — for all carriers at once (DHL, DPD, GLS, Hermes, UPS …), including the carrier and expected delivery.
Payment 3
Molliefree
The bot creates a Mollie payment link in the chat (card, PayPal, Klarna, bank transfer … depending on your payment methods) for a confirmed amount up to your maximum, and says on request whether it has been paid.
PayPalfree
The bot creates a PayPal payment link in the chat for a confirmed amount up to your maximum, and says on request whether it has been paid — an authorised payment is also captured in the process.
Stripefree
The bot creates a Stripe payment link in the chat (Checkout, valid for 24 hours) for a confirmed amount up to your maximum, and says on request whether it has been paid.
Appointments and calendars 6
Cal.comfree
The bot looks for free slots in Cal.com in the chat and books once the visitor agrees — Cal.com sends the confirmation.
Calendlyfree
The bot looks for free slots in Calendly in the chat and books once the visitor agrees (paid Calendly plan) — otherwise the visitor gets the booking link.
Google Calendarfree
The bot looks for free times in a Google calendar in the chat and enters the appointment once the visitor agrees — the bot gives the confirmation in the chat.
Microsoft Bookingsfree
The bot looks for free times in Microsoft Bookings in the chat and books once the visitor agrees — Bookings sends the confirmation.
Microsoft Outlookfree
The bot looks for free times in a mailbox's Outlook calendar in the chat and enters the appointment once the visitor agrees — the visitor gets the invitation from Outlook.
SimplyBook.mefree
The bot looks for free times in SimplyBook.me in the chat and books once the visitor agrees — SimplyBook sends the confirmation.
CRM and sales 11
Bitrix24free
Creates every ticket as a lead in Bitrix24 — on an existing contact if Bitrix24 already knows the visitor.
CentralStationCRMfree
Creates the visitor as a person in CentralStationCRM (or finds them by email) and adds the request as a note.
Closefree
Adds every ticket as a note to the visitor's lead in Close — existing contacts are found by email, otherwise a new lead is created.
EspoCRMfree
Creates every ticket as a lead in EspoCRM; if the visitor is already there as a lead, the request goes into their history.
Freshsalesfree
Creates the visitor as a contact in Freshsales (or finds them by email) and adds the request as a note.
HubSpotfree
Creates the visitor as a contact in HubSpot (or finds them by email) and adds the request as a note or ticket.
Microsoft Dynamics 365free
Creates every ticket as a lead in Dynamics 365 Sales — with contact details, the request and the conversation as a note.
Odoofree
Creates every ticket as a lead in the Odoo CRM — with contact details and the request.
Pipedrivefree
Creates every ticket as a lead in Pipedrive — on the visitor's person, with the request as a note.
Salesforcefree
Creates every ticket as a lead in Salesforce via Web-to-Lead — with contact details and the request.
Zoho CRMfree
Creates every ticket as a lead in Zoho CRM — with contact details and the request.
Helpdesk and tickets 8
Freshdeskfree
Creates every ticket in Freshdesk — with the requester and the conversation history.
Frontfree
Creates every ticket as an incoming message in a Front inbox — with the visitor as the sender, the request and the conversation history.
Gorgiasfree
Creates every ticket in Gorgias — with the visitor as the customer, the request and the conversation history.
Help Scoutfree
Creates every ticket as a conversation in a Help Scout mailbox — with the customer, conversation history and photos.
Intercomfree
Creates every ticket as a conversation in Intercom, started by the visitor — with the request and conversation history; the team replies directly.
Zammadfree
Creates every ticket in Zammad — with the customer, conversation history and photos.
Zendeskfree
Creates every ticket in Zendesk — with the requester, conversation history and photos.
Znuny / OTRSfree
Creates every ticket in Znuny (or OTRS Community Edition) — in the queue you choose, with the customer, conversation history and photos.
Notify the team 7
Discordfree
Posts every ticket in a Discord channel.
Google Chatfree
Posts every ticket in a Google Chat space.
Mattermostfree
Posts every ticket in a Mattermost channel.
Microsoft Teamsfree
Posts every ticket as a card in a Teams channel.
Rocket.Chatfree
Posts every ticket in a Rocket.Chat channel.
Slackfree
Posts every ticket in a Slack channel.
Telegramfree
Sends every ticket to a group via a Telegram bot.
SMS 2
sipgatefree
Sends a short text message to the team for every ticket (via sipgate).
Twiliofree
Sends a short text message to the team for every ticket (via Twilio).
Tasks and tables 11
Airtablefree
Creates every ticket as a record in an Airtable table.
Asanafree
Creates every ticket as a task in an Asana project.
ClickUpfree
Creates every ticket as a task in a ClickUp list.
GitLabfree
Creates every ticket as an issue in a GitLab project. Contact details are in the ticket in the dashboard.
Google Sheetsfree
Writes every ticket as a new row into a Google sheet.
Jirafree
Creates every ticket as an issue in a Jira project.
Linearfree
Creates every ticket as an issue in a Linear team.
monday.comfree
Creates every ticket as an item on a monday.com board, with the details as an update.
Notionfree
Creates every ticket as a page in a Notion database.
Todoistfree
Creates every ticket as a task in a Todoist project.
Trellofree
Creates every ticket as a card in a Trello list.
Newsletter 7
ActiveCampaignfree
Creates the email address as a contact in ActiveCampaign and subscribes it through a form with double opt-in — ActiveCampaign sends the confirmation email, only then is it active.
Brevofree
Adds the email address to a Brevo list with double opt-in — Brevo sends the confirmation email, only after the click is it on the list.
CleverReachfree
Creates the email address as an inactive recipient in CleverReach and has CleverReach send the double opt-in email — active only after the click.
Klaviyofree
Subscribes the email address to a Klaviyo list with double opt-in — Klaviyo sends the confirmation email, only then is it a subscriber.
KlickTippfree
Adds the email address to KlickTipp through a double opt-in process — KlickTipp sends the confirmation email, only then is it subscribed.
Mailchimpfree
Adds the email address to a Mailchimp audience with double opt-in — Mailchimp sends the confirmation email, only then is it a subscriber.
rapidmailfree
Adds the email address to a rapidmail recipient list with double opt-in — rapidmail sends the activation email, only then is it active.
Accounting 5
Billomatfree
Creates the visitor as a customer in Billomat — with a note on the request, ready for a quote. Existing customers are recognised by email.
easybillfree
Creates the visitor as a customer in easybill — with a note on the request, ready for a quote. Existing customers are recognised by email.
FastBillfree
Creates the visitor as a customer in FastBill, ready for a quote. Existing customers are recognised by email. The request is in the ticket in the dashboard (FastBill has no notes field in its API).
Lexware Officefree
Creates the visitor as a customer in Lexware Office (formerly lexoffice) — with a note on the request, ready for a quote. Existing customers are recognised by email.
sevdeskfree
Creates the visitor as a customer in sevdesk — with email, phone and the request in the description, ready for a quote. Existing contacts are recognised by email.
Channels 3
Facebook Messengerfree
The bot answers messages to your Facebook page; the team takes over in the dashboard when needed.
Instagramfree
The bot answers Instagram direct messages; the team takes over in the dashboard when needed.
WhatsApp Businessfree
The bot answers WhatsApp messages; the team takes over in the dashboard when needed.
Knowledge sources 4
Confluencefree
Reads the pages of a Confluence space into the bot's knowledge base.
Dropboxfree
Reads the files of a Dropbox folder into the bot's knowledge base.
Google Drivefree
Reads the files of a Google Drive folder into the bot's knowledge base — Google Docs as PDF.
SharePointfree
Reads the files of a SharePoint document library, or of a folder in it, into the bot's knowledge base.
Reviews 3
Google reviewsfree
On request the bot gives your Google rating (stars, number, recent reviews) and the link for leaving a review.
ProvenExpertfree
On request the bot gives your overall rating and the number of reviews on ProvenExpert, and the link to your profile and for leaving a review.
Trustpilotfree
On request the bot gives your TrustScore, the number and the latest reviews on Trustpilot, and the link for leaving a review.
Your own systems 4
MCP serverfree
Connect your own systems such as inventory management or a customer portal via the Model Context Protocol; the bot uses their released tools in the conversation.
OpenAPI interfacefree
The bot builds tools from the description of an interface; reading ones are on straight away, changing ones only after you release them one by one.
Webhook (Zapier, Make, CRM)free
New contacts, enquiries and chats go signed to an address of your choice, such as a Catch Hook in Zapier or Make.
Odoo assistantfree
An assistant right in the Odoo backend that looks things up with the rights of the signed-in user: customers, order history, revenue, helpdesk; changes only after confirmation.
Chat windowLooks like your brand 21 features · all free
Brand colour and circle colourfree
Header, buttons and the round chat button in your own colours.
Mascot and facefree
Over 15 faces to choose from (flamingo, owl, robot, advisor and more), your own picture or no avatar; animated on request.
Positionfree
Chat button at the bottom right or bottom left.
24 languagesfree
The chat window automatically speaks the browser's language or a fixed one of 24 languages; the bot answers in the visitor's language.
Texts per languagefree
Adjust title, subtitle, greeting, quick questions, opening-hours text, privacy note and greeting cards per language.
Live previewfree
The real chat window runs next to the settings, even with changes not yet saved.
Quick questionsfree
Tappable questions below the greeting, so visitors don't have to type.
Instant answers for quick questionsfree
Fixed answers to quick questions arrive without AI in two seconds and cost nothing.
Ask for name and emailfree
Ask for the name before the chat and, skippable, for the email; the greeting can use the name.
Speech bubble and greeting cardfree
An invitation next to the chat button for new visitors, gone when the chat opens.
Proactive messagefree
Invites visitors to chat once per visit after a waiting time, only on certain pages if you like.
Exit intentfree
On a computer the invitation appears immediately when the mouse heads for the tab bar.
Chat link and QR codefree
A link of its own opens the chat even without a website, for example as a QR code at the counter, on flyers or in your email signature.
WhatsApp buttonfree
A button in the header opens WhatsApp with a chat to your number.
Rating and Google reviewfree
After the conversation visitors rate with 👍 or 👎; after 👍 comes the invitation to leave a Google review, after 👎 the question of what should be better.
Hotline buttonfree
After a bad rating the hotline number is offered.
Privacy note in the chatfree
A short note below the greeting, per language, with a link.
Conversation history staysfree
If the visitor changes page, the conversation stays in the chat window.
Contact form when nobody is availablefree
If nobody is available, the visitor leaves their email; the whole conversation goes to the support address. “Continue with the chatbot” leads back to the bot.
Product cards and basket in the chatfree
The bot shows products with image, price and “Add to basket” right in the chat – with Shopify, WooCommerce, Shopware and Magento. With other shops it links to the products.
Recognise signed-in shop customersfree
If a customer is signed in to the shop, the shop passes their name and email to the chat, signed; the bot no longer asks for them.
AI assistant in the dashboardSet things up just by saying so 7 features · all free
Setup assistantfree
A chat in the dashboard that sets up the bot with you: you describe in your own words what you need, it suggests the change, you confirm.
Create actions just by saying sofree
The assistant creates support tickets, callbacks, quotes and more from the templates – with the questions and routes you describe.
Change settings just by saying sofree
Opening hours, special days, support address, texts and colours of the chat window, proactive message, WhatsApp button, canned responses and house style.
Add knowledge just by saying sofree
From what you tell it, the assistant writes a document (FAQ, shipping terms, prices) for the knowledge base or creates corrections.
Help with the dashboardfree
Answers questions about how to use it and says where to find things.
Voice message to the assistantfree
Dictate via the microphone or upload an existing voice memo (MP3, M4A); the text appears in the input field for you to check.
Confirmation before every changefree
Nothing is saved without a click on “Apply”; the assistant never accepts passwords or access keys. Its answers don't count towards the answer allowance.
Notifications and appNever miss an enquiry 11 features · all free
Online/offline per personfree
Each person sets for themselves whether they are available; it only rings when Online, and when Offline everything arrives silently.
Notification menufree
Set separately: sound for new messages, repeated notification and sound for new visitors.
Push notificationsfree
New chats and calls for help on computer and phone, even with the dashboard closed.
Keeps ringing until someone answersfree
The notification repeats as long as a visitor is waiting and stops as soon as someone takes over.
Reliability checkfree
A test notification shows whether the phone really delivers notifications in standby.
Dashboard as an appfree
The dashboard can be installed as an app on computer and phone.
Android appfree
A dedicated app that rings reliably, even with the phone locked and the ringer muted, when someone wants to talk to a human.
Sound for every further messagefree
The Android app reports every further message in a conversation with a human, even with the app closed.
Choose the notification soundfree
Pick the system sound for new messages in the Android app.
Automatic app updatesfree
The Android app offers new versions for installation by itself.
Sound in the dashboardfree
A sound for new chats, can be switched on and off per device.
Opening hours and availabilityNothing gets lost, even at night 5 features · all free
Opening hoursfree
Weekdays with several time blocks and a time zone; within them, a request for help rings in the dashboard.
Special daysfree
Public holidays, company holidays or one-off service days replace the weekly hours on those days.
Availability by handfree
Set “We are here” or “Away briefly” for a while via the status display; after that the schedule applies again.
Support address and ticketsfree
If nobody can help, the whole conversation goes to the support address; the waiting time until the form appears can be set.
Contact alert by emailfree
If a visitor leaves an email or phone number, the team gets an email straight away, to a separate address if you like.
AnalyticsSee what works 6 features · all free
Key figuresfree
Conversations, messages, handled by the team, tickets, satisfaction (CSAT), open unanswered questions and visitors online right now.
History and peak timesfree
Conversations over the last 30 days and at what time of day visitors write – a pointer for your opening hours.
Most common topicsfree
The bot recognises from the questions what they are most often about, in every language.
Where the chats come fromfree
Where visitors come from (ads, search, social, direct), plus language, country, location, device, operating system, browser, landing page and most visited pages.
Measure campaignsfree
Links with ?utm_source=flyer appear under origin with that name – so you can see what a flyer or newsletter brings in.
Google Ads originfree
Clicks from Google ads are recognised and saved as the origin.
SetupOn your site in minutes 8 features · all free
Setup wizardfree
Takes you to a finished chat in a few minutes: enter your website, the wizard reads it, suggests name, colour and face, asks about your goals, lets you test the bot and gives you the install line.
Read in the website automaticallyfree
Products, prices, shipping, service, contact and legal pages of the website become knowledge documents for the bot during setup.
Install with one linefree
Paste one single line of HTML before </body> – done. Works with WordPress, Gambio, Shopware, JTL and any other website; the line never has to be touched again.
Install in Shopifyfree
In Shopify the chat is switched on in the theme editor, without code – via the Shopify app from the Shopify App Store.
Getting-started listfree
Shows with a progress bar what is still missing for a finished chat (installation, knowledge, opening hours, notifications, sending email, colleagues), and takes you to the right place with one click.
Restart the setup wizardfree
The wizard can be called up again at any time, after a relaunch of the website for example.
Sign in with a password or linkfree
Sign in with username or email address and password, or without a password via a sign-in link by email.
Central sign-in at app.chatflamingo.comfree
At app.chatflamingo.com everyone finds their way back to their own dashboard with their email address, by password or code.
Team, account and techRoles, storage, your own mail server 11 features · all free
Team and rolesfree
Invite colleagues by email, as agent or administrator; agents don't see actions, integrations, team or plan.
Your own profilefree
Profile picture and display name; visitors only see the display name.
Passwordfree
Set your own password to sign in directly without a sign-in link.
Answer allowancefree
Shows how many bot answers have been used this month, with a notice at 80 % and an email form at 100 %.
Delete accountfree
Deletes the chat with all conversations, documents and access credentials for good.
Dashboard languagefree
The dashboard in your own language, independent of the chat's language.
Search the settingsfree
The search finds every setting by heading, field name or hint text.
Sending email (SMTP)free
Your own mail server for ticket emails, contact alerts and confirmations; without one, the platform sends them itself.
Website accessfree
Limit the chat to your own domains, so nobody puts it on other sites and uses up your allowance.
Storage and clean-upfree
Shows the storage used and, if you like, deletes files and conversations automatically after a set period.
Moving an installationfree
Export a whole installation with conversations, knowledge and settings and import it elsewhere.
Privacy and securityGDPR without extra effort 11 features · all free
Credentials stay on the serverfree
Access credentials for shops, services and systems are never shown again, not even to administrators.
Contact details only with permissionfree
Contact details never go into GitHub issues, and into team channels only with the “Include contact details” switch.
Nothing without the visitor's yesfree
Actions, appointment bookings and payment links only after a summary and consent.
Signed webhooksfree
Every webhook carries an HMAC-SHA256 signature for verification.
Double opt-in for newslettersfree
Newsletter sign-ups only with the provider's confirmation email.
Roles and permissionsfree
Agents and administrators with separate permissions.
Access keys are removedfree
If a message to the assistant contains something that looks like a key, it is removed before it reaches the AI.
Data processing agreement readyfree
The data processing agreement is ready and waiting.
Database in the EUfree
Your conversations are stored in a database in the EU.
A separate database per customerfree
Your data isn't stored together with that of other customers.
Location lookup can be switched offfree
You can switch off the approximate location from the IP.
All of this is included in the free plan.
Test the botEnter your address. It reads your website and knows its way around.
No training, no intent builder. It finds your sitemap, loads the pages, pulls out the text and sorts it into segments: products, prices, shipping, service, FAQ, contact, legal.
The Android app rings when someone writes.
New chats reach your phone — even when it is locked in your pocket. It rings while you are set to Online and tells you about new versions itself. On the iPhone, install the dashboard as a web app.
APK, Android 6.0 or later · not on Google Play — the first time, Android asks whether to allow apps from this source.
You see who is on your site right now.
Chats turn into revenue
Product cards in the chat, basket, order status, review follow-up.
To the shop page PrivacyYour data, your database
Data processing agreement ready, a separate database per customer, domain binding, retention periods, location lookup can be switched off.
To the GDPR pageWhat you're wondering right now
Where's the catch?
A small “ChatFlamingo free” sits below the chat window, the free account is limited to three colleagues and one website, and AI answers are under fair use. Nowhere else.
Do I have to train the bot?
No. It reads your website. You can upload extra documents — but you don't have to.
What if it says something wrong?
You write the correction into a field and it applies from the next answer onwards. You can also forbid it individual statements entirely.
Does this work with WordPress, Shopware, Wix or Webflow?
Yes. Anywhere you can paste one line of HTML — the guides per platform are ready. For Shopify there is a dedicated app, with no code in your theme — in the Shopify App Store.
Can I read along and take over myself?
Yes, at any time. You get a message on your phone when someone asks for a human.
Which languages?
The interface in all official languages of the EU. Answers in the language the question was asked in.
Is there WhatsApp?
Yes — plus Facebook Messenger and Instagram. The bot answers there, your team takes over in the dashboard. It reads text only; images and voice messages reach your team unread.
Where is my data?
In your own database, not in a shared pot. You set the retention periods yourself. Details on the GDPR page.
How long does setup take?
Reading the website takes one to two minutes. Pasting the line takes as long as your builder needs to save.
Questions about billing are answered on the pricing page.