In the theme
Online Store → Themes → … → Edit code, open theme.liquid and paste the snippet directly before </body>. Saving is enough, the theme doesn't need to be republished.
For Shopify
Chatbot for Shopify. Free.
The most common questions in a shop are always the same: shipping costs, availability, does this fit, where is my order. That's exactly what this is built for.
No credit card. No trial period that runs out.
the whole snippet
Example
<script src="https://cdn.chatflamingo.com/w/YOUR-KEY.js" defer></script>
This is an example. You get your personal snippet after setup — it's in the dashboard and starts with wk_.
Installation
Where the line goes in Shopify
Without an app
There is nothing to install from the App Store and no monthly app fee. The widget is one line of HTML.
On several themes
If you're testing a theme, paste the snippet there too — otherwise the chat is missing from the preview.
What it does on your Shopify site
- Unlimited live chat — as many conversations and colleagues as you like, free forever
- You see who's here right now — with page, location and time on site
- Handover to a human — with a push to your phone and a summary of the conversation
- Answers from your own documents — in the language the question was asked in (from €10 a month)
- Email tickets outside your opening hours — no enquiry gets lost
Price
Free. And the AI from €10.
There is no price per seat and no feature locked behind a bigger tier. You pay for one single thing: how many questions the AI answers.
Common questions
Shopify and ChatFlamingo
Do I need an app from the Shopify App Store?
No. The widget is one line of HTML in the theme. There is no app fee.
Can it answer questions about order status?
Yes, but only with an interface to your shop that has to be set up once. Without it, it answers everything else — shipping, availability, returns — from your content.
Does it know my prices?
Yes, if they are on your product pages in structured form. It reads name, price, currency, article number and availability from the page itself.
What does it cost a month?
Live chat costs nothing, forever. You only pay for what the AI answers — from €10 a month.
The chat for your Shopify site. Free.
A fit for shops where the same three questions make up half of support.
No credit card. No trial period that runs out.