ChatFlamingo fits if …
- the bot should answer from your pages and documents, not from general knowledge
- where the provider sits and where the data lives matters to you
- you want the chat on one website and not five channels to manage
Comparison · Checked 24 September 2026
tawk.to alternative: ChatFlamingo
Both are free for live chat. With us, the AI answers from your own pages and documents, and the provider sits in Austria.
No credit card. Tawk.to can stay in place for now: the bot reads your site, you test it, and only then do you swap the line. To the comparison ↓
- AI from your own content: with us your website, documents and corrections, at tawk.to nothing found
- AI answers in the free plan: unlimited under fair use with us, 100 a month at tawk.to3
- Where the provider sits: Austria with us, USA at tawk.to5
- In use on steri24.de and certonis.com, try the chat there yourself
tawk.to fits if …
- you need WhatsApp, Messenger, Telegram, SMS and Instagram in one inbox1
- a lot of people should write along — seats are unlimited with no per-seat fee1
- your team would rather work in a Windows or macOS app2
The figures side by side
| ChatFlamingo | tawk.to | |
|---|---|---|
| Live chat in the free plan | yes, unlimited conversations, up to 3 team members, 60 days of history | yes, seats unlimited1 |
| AI answers in the free plan | unlimited under fair use (50,000 a month) | 100 a month (“Hobby” plan)3 |
| Cheapest AI plan | none needed: the AI answers are in the free plan | 1,000 messages, $29 a month or $290 a year3 |
| Larger plans | over 50,000 AI answers a month: Wild, on request | 5,000 / $99 · 20,000 / $399 · add-on $30 per 1,0003 |
| How it is counted | one unit per AI answer; stronger models count four or twenty times | one unit per AI message3 |
| AI learns from your own content | your website via the sitemap, uploaded documents, corrections | nothing found |
| Removing the note in the chat window | with Pro: €100 net a month or €1,000 a year | $29 a month4 |
| Team members | up to 3 in the free plan | unlimited, no per-seat fee1 |
| Widget languages | all 24 official EU languages | nothing found |
| Where the provider sits | Austria (Leonding) | USA (Las Vegas, Nevada), with a UK sister company5 |
| Where the data sits | data centre in the EU6 | no region named; data “on our servers” until deleted, backups 90 days, certified under the EU-U.S. Data Privacy Framework7 |
| DPA (Art. 28 GDPR) | yes, the text is on this website6 | yes, the Data Processing Addendum is part of the contract5 |
| Widget cookies | none; entries in localStorage, gone after seven days6 | nothing found about the widget; the privacy policy mentions cookies for their own website8 |
| Installing in WordPress | our own plugin to download, or one line of HTML | plugin in the WordPress directory, over 100,000 active installations9 |
| Phone app | Android app to download (APK), the dashboard installs as a web app; not in the App Store or on Google Play | iOS and Android, plus Windows and macOS2 |
| Minimum term | Free with no term; Pro monthly or yearly, cancel at the end of the period | monthly or yearly payment3 |
Our prices are net, as on the pricing page; VAT follows your country and is shown before payment at checkout. tawk.to's prices stand as the provider states them — no conversion. “Nothing found” means we found nothing about it on tawk.to’s pages — not that the feature does not exist. The sources are listed below.
The three differences that matter
Where the answers come from
ChatFlamingo’s bot reads your website through the sitemap, plus documents you upload. If it answers wrongly, you write a correction — and that beats any document from then on. This is where a website chat is decided: a bot that does not know your delivery times costs you enquiries instead of answering them. What tawk.to’s AI reads in, we did not find on their pages — so the table says “nothing found”, not “no”.
Where the provider sits
ChatFlamingo comes from CertoClav Sterilizer GmbH in Leonding, Austria. The DPA is published as text on this website and the databases sit in a data centre in the EU.6 tawk.to Inc. is in Las Vegas, Nevada, with a UK sister company; their Data Processing Addendum is part of the contract and does not have to be requested.5 tawk.to names no region for the data; what is stated is a certification under the EU-U.S. Data Privacy Framework.7
What the free plan holds
Both give the live chat away. tawk.to adds 100 AI answers a month3; at ChatFlamingo the AI answers are unlimited, under fair use (50,000 a month). At tawk.to the seats are unlimited and never cost anything1 — at ChatFlamingo the free plan holds up to three. Removing the note in the chat window costs $29 a month at tawk.to4 and €100 net a month with Pro at ChatFlamingo.
Switching in three steps
- Create the account. Enter your website address, the bot reads it. No credit card.
- Swap the line. Take the old snippet out of your theme or header plugin and put ours in — or install the ChatFlamingo plugin in WordPress. Do remove the old snippet, or two chat windows end up on top of each other.
- Add the knowledge. Upload the price list, the manual, the FAQ — everything the bot should know that is not on the website.
Old conversations cannot be carried over. If you need the history, export it at your old provider first.
Common questions
What people ask when switching
Can I run both at the same time?
Technically yes, sensibly no. Two chat windows on the same page confuse visitors, and both greet proactively. Better: test on one subpage, then switch.
Can I bring my old conversations?
No. There is no import. Export the history at your old provider if you want to keep it.
What happens when the fair-use limit is reached?
At 50,000 AI answers a month the AI stops answering until the end of the month, the live chat keeps running. Nobody is moved into a plan automatically, and there is no back-billing. Next month it answers again.
Is tawk.to GDPR-compliant?
We do not judge that — everyone has to check it for their own use. tawk.to’s own statements are on their data protection page. What we found is in the table, with a source.
Do I need a developer to switch?
No. One line of HTML in the same place the old one sat. In WordPress the plugin does it.
Sources
- tawk.to — llms.txt, retrieved 24 September 2026
- tawk.to — home page, footer, retrieved 24 September 2026
- help.tawk.to — Understanding billing for AI Assist, retrieved 23 September 2026
- tawk.to — Add-ons, retrieved 23 September 2026
- tawk.to — Data Processing Addendum, retrieved 23 September 2026
- ChatFlamingo — privacy policy and data processing agreement
- tawk.to — How We Store Your Data, retrieved 23 September 2026
- tawk.to — Privacy Policy, retrieved 23 September 2026
- wordpress.org — Tawk.To Live Chat, retrieved 24 September 2026
tawk.to is a trademark of tawk.to Inc. We are not affiliated with the company. Prices and details change — what counts is always the provider’s own page.
Try the free part.
Live chat, team and dashboard cost nothing. You decide about the AI later.
Also compared: Tidio · Chatbase · Smartsupp · LiveChat · all plans on the pricing page.