ChatFlamingo fits if …
- your team should grow without every seat costing money
- you want live chat and AI answers without paying per person
- where your contracting party sits matters to you
Comparison · Checked 24 September 2026
LiveChat alternative: ChatFlamingo
With us you do not pay per person, and the live chat costs nothing, for good.
No credit card. LiveChat can stay in place for now: the bot reads your site, you test it, and only then do you swap the line. To the comparison ↓
- Free for good: yes with us, at LiveChat no permanently free plan found, only a 14-day trial1
- AI in the free plan: unlimited under fair use with us, at LiveChat not found1
- Team: up to 3 in the free plan with us, at LiveChat every person costs extra1
- In use on steri24.de and certonis.com, try the chat there yourself
LiveChat fits if …
- you want one of the best-known providers with a large add-on market1
- your team is paid per person anyway and the number stays small1
- you want Text's AI agent in the same inbox1
The figures side by side
| ChatFlamingo | LiveChat | |
|---|---|---|
| Live chat in the free plan | unlimited conversations, up to 3 team members, 60 days of history | no permanently free plan found; 14-day trial without a credit card1 |
| AI in the free plan | unlimited under fair use (50,000 AI answers every month) | not found |
| Cheapest AI plan | none needed: the AI answers are in the free plan | “Starter”: $19 per person a month billed annually1 |
| Larger plans | over 50,000 AI answers a month: Wild, on request | further plans on the provider's pricing page1 |
| How it is counted | one unit per AI answer; stronger models count four or twenty times | per person per month1 |
| AI learns from your own content | your website via the sitemap, uploaded documents, corrections | not found |
| Removing the note in the chat window | with Pro: €100 net a month or €1,000 a year | not found |
| Team members | up to 3 in the free plan | every person costs extra1 |
| Widget languages | all 24 official EU languages | not found |
| Where the contracting party sits | Austria (Leonding) | Text, Inc.2 |
| Where the data sits | data centre in the EU4 | not found |
| DPA (Art. 28 GDPR) | yes, the text is on this website4 | not found |
| Widget cookies | none; entries in localStorage, gone after seven days4 | not found |
| Installing in WordPress | our own plugin to download, or one line of HTML | plugin in the WordPress directory, around 10,000 active installations3 |
| Phone app | Android app to download (APK), the dashboard installs as a web app; not in the App Store or on Google Play | not found |
| Minimum term | Free with no term; Pro monthly or yearly, cancel at the end of the period | monthly or yearly; 14-day trial1 |
Our prices are net, as on the pricing page; VAT follows your country and is shown before payment at checkout. LiveChat’s prices stand as the provider states them — no conversion. “Not found” means we found nothing about it on LiveChat’s pages — not that the feature does not exist.
The three differences that matter
Price per person against price per answer
LiveChat costs $19 per person a month billed annually.1 Three people answering means paying three times — including in a quiet month. At ChatFlamingo live chat and AI answers cost nothing, for up to three colleagues in the free plan; you only pay for Pro if the note in the chat window should go. So the bill does not grow with the team.
We found no permanently free plan
LiveChat's pricing page shows a 14-day trial without a credit card, not a permanently free plan.1 At ChatFlamingo the free part is not a trial that expires: widget, live chat, dashboard and the AI answers under fair use stay.
Here the name means one particular product
“Live chat” is a general term, “LiveChat” is the product of Text, Inc.2 This page compares with that product — not with live chat in general. If you are looking for live chat as a feature, our features page is the better place.
Switching in three steps
- Create the account. Enter your website address, the bot reads it. No credit card.
- Swap the line. Take the old snippet out of your theme or plugin and put ours in — or install the ChatFlamingo plugin in WordPress. Do remove the old snippet, or two chat windows end up on top of each other.
- Add the knowledge. Upload the price list, the manual, the FAQ — everything the bot should know that is not on the website.
Old conversations cannot be carried over. If you need the history, export it at your old provider first.
Common questions
What people ask when switching
Does LiveChat have a free plan?
We found none on the pricing page, only a 14-day trial.1 What counts is always the provider's own page — offers change.
Can I run both at the same time?
Technically yes, sensibly no. Two chat windows on the same page confuse visitors, and both greet proactively. Better: test on one subpage, then switch.
Can I bring my old conversations?
No. There is no import. Export the history at your old provider if you want to keep it.
What happens when the fair-use limit is reached?
At 50,000 AI answers a month the AI stops answering until the end of the month, the live chat keeps running. Nobody is moved into a plan automatically, and there is no back-billing. Next month it answers again.
Is LiveChat GDPR-compliant?
We do not judge that — everyone has to check it for their own use. LiveChat’s own statements are on their pages, linked below. What we found is in the table, with a source.
Sources
- livechat.com — Pricing, retrieved 24 September 2026
- livechat.com — Terms, retrieved 24 September 2026
- wordpress.org — LiveChat, retrieved 24 September 2026
- ChatFlamingo — privacy policy and data processing agreement
LiveChat is a trademark of Text, Inc. This page means that provider's product, not “live chat” as a general term. We are not affiliated with the company. Prices and details change — what counts is always the provider’s own page.
Try the free part.
Live chat, team and dashboard cost nothing. You decide about the AI later.
Also compared: tawk.to · Tidio · Chatbase · Smartsupp · all plans on the pricing page.